本文最后更新于 2024年5月16日。
昨天收到了OpenAI的回信
作为OpenAI账号被冻结的众多用户之一，写了申诉邮件，也没得到回复，心里已经不报希望了。然而昨天意外收到了OpenAI的邮件回复。
对方解释说用户太多，有太多反馈，所以回复晚了，已经恢复账号的访问权限，对造成的不方便表示抱歉。
现在已经解封，可以正常访问了
上午登录了一下，看到了熟悉的界面很高兴。无论是Chat还是API都可以正常访问了。
Chat界面：
API界面：
解封经验
解封方法是给他们的客服发邮件。
前提是没有违反他们的规则或者不小心触发了封禁机制。
我当时在网上搜索解封办法，找到了一个模板。
- 先说明自己的账号，不然也没办法给你解封：
I am an OpenAI user, my OPENAI account is <这里写自己的邮箱> and my email address is <这里写自己的邮箱>. The purpose of this letter is to appeal the suspension of my OPENAI account.
- 结合自己的可能原因解释了一下自己违反规则的原因：
我估计我被封是因为在第三方插件中使用了API，被检测出来了。
所以我做出说明，并表示以后注意自己的账户安全:
I used to use APIs in VS code plugins, but they were quickly disabled. I will definitely pay more attention not to use them in third-party plugins next time.
- 表示对对方规则的理解：
I understand the importance of maintaining a safe and enjoyable environment for all users and sincerely apologize for any inconvenience caused. I recognize that OPENAI is a great platform that provides valuable resources and networking opportunities. I hope your support team can verify my statement and consider lifting the suspension, allowing me to continue using this platform.
- 表示愿意配合对账号行为的调查：
I am willing to provide additional information or take action to facilitate investigation and resolution of the issue. If you require any further information, please do not hesitate to contact me.
- 表示感谢，期待回复：
Thank you for your time and assistance. I look forward to your response.
完整反馈邮件如下
收件地址：support@openai.com
邮件标题：deactivated user appeal
Dear OPENAI Support Team,
I am an OpenAI user, my OPENAI account is <这里写自己的邮箱> and my email address is <这里写自己的邮箱>. The purpose of this letter is to appeal the suspension of my OPENAI account.
I used to use APIs in VS code plugins, but they were quickly disabled. I will definitely pay more attention not to use them in third-party plugins next time.
I was suspended due to unauthorized access and misuse of my account. I want to emphasize that I did not participate in any activity that led to the suspension. I value the security of my account and have taken necessary measures to protect it, such as changing passwords and enabling two-factor authentication.
I understand the importance of maintaining a safe and enjoyable environment for all users and sincerely apologize for any inconvenience caused. I recognize that OPENAI is a great platform that provides valuable resources and networking opportunities. I hope your support team can verify my statement and consider lifting the suspension, allowing me to continue using this platform.
I am willing to provide additional information or take action to facilitate investigation and resolution of the issue. If you require any further information, please do not hesitate to contact me.
Thank you for your time and assistance. I look forward to your response.
Sincerely,
<这里写自己的称呼>